Privacy Policy

Your privacy matters to us. Paws Along the Path is committed to handling personal information responsibly and being transparent about the information we collect, why we use it, and when it may need to be shared to operate our boutique and fulfill your orders.

Information We Collect
When you visit our website, place an order, create an account, contact us, or otherwise interact with Paws Along the Path, we may collect information you provide to us, including your name, email address, phone number, billing and shipping addresses, account information, order details, and communications with us.

Our website may also automatically collect certain technical information, such as your IP address, browser or device information, pages visited, and information collected through cookies or similar technologies. This information may be used to operate, secure, understand, and improve our website and services.

Orders & Customer Accounts
When you place an order, we collect and retain information necessary to process and manage your purchase, communicate with you about your order, provide customer service, process returns or refunds, maintain appropriate business records, and help prevent fraud.

If you create a customer account, we store the information associated with that account so that we can provide account features and services.

Payment Information
Payments are processed through third-party payment providers, including WooPayments and its payment-processing partners. Paws Along the Path does not directly store your complete credit or debit card number on our website.

Payment providers may receive information necessary to process your transaction, prevent fraud, comply with legal requirements, and provide their services. Their handling of personal information is also governed by their own privacy practices.

Order Fulfillment & Delivery
Paws Along the Path works with third-party suppliers, fulfillment providers, and shipping carriers to deliver customer orders.

We may share information necessary to fulfill and deliver your purchase, such as your name, shipping address, contact information, and order details, with the companies involved in fulfilling or delivering your order. We provide this information for the purpose of completing your purchase and related customer service.

How We Use Your Information
We may use personal information to process and fulfill orders; provide customer service; communicate about purchases, returns, refunds, or account activity; operate and improve our website; maintain website and payment security; detect or prevent fraud and misuse; comply with tax, accounting, legal, and regulatory obligations; and protect the rights and safety of our customers, our business, and others.

Cookies & Website Technology
Our website may use cookies and similar technologies that are necessary for functions such as shopping carts, checkout, customer accounts, security, and website preferences.

We may also use website measurement or analytics technologies to understand how visitors use our website and improve the customer experience. As our website and services evolve, we will update this Privacy Policy when our use of these technologies materially changes.

When We Share Information
We do not sell customer personal information as part of our ordinary business operations.

We may share personal information when reasonably necessary with companies that help us operate Paws Along the Path, including payment processors, suppliers, fulfillment providers, shipping carriers, website and technology providers, and professional service providers.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, legal rights, security, or the rights and safety of others.

How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet legitimate business, tax, accounting, legal, fraud-prevention, and dispute-resolution requirements. Different types of information may be retained for different periods depending on the reason the information is needed.

Protecting Your Information
We take reasonable administrative and technical measures intended to protect the personal information entrusted to us. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Your Privacy Choices & Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information we maintain about you.

Some information may need to be retained when required for legal, tax, accounting, security, fraud-prevention, or other legitimate purposes.

To ask a question or make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Children’s Privacy
Our online store is intended for adults purchasing products for themselves and their pets and is not directed toward children. We do not knowingly collect personal information from children through our store.

Third-Party Websites & Services
Our website may contain links to or use services provided by third parties. Their websites and services may have their own privacy practices, and we encourage you to review their privacy policies when appropriate.

Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, technology, business practices, or legal requirements change. The current version will be posted on this page.

Contact Us
If you have questions about this Privacy Policy or how Paws Along the Path handles personal information, or if you would like to make a privacy-related request, please contact us at info@pawsalongthepathboutique.com.